Privacy Policy
Valve Specialists
Valve Specialists (“we”, “us”, “our”) are committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you visit our website
www.valvespec.co.za, including any other media form, media channel, mobile website, or mobile
application related or connected to (collectively, the “Site”). Please read this privacy policy
carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Understanding Your Consent
By using our website, you agree to the collection and use of information in accordance with this
policy. We will only use your personal information for the purposes described here.
Information We Collect
We collect information to provide and improve our services. Here’s what we gather:
Personal Information: This may include your name, phone number, company affiliation,
and email address. We use this information to communicate with you about your inquiries
and requests.
Log Data
When you visit our site, we automatically collect information your browser sends,
such as your IP address, browser version, pages visited, and time spent on those pages.
This data helps us understand how visitors interact with our website and better our site.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable
information. This does not include trusted third parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to keep this information
confidential.
Cookies and Your Choices
We use cookies to store information and improve our service. Cookies are small data files that are
commonly used as anonymous unique identifiers. Marketing cookies may be used by third-party
partners to show you more relevant marketing advertising. You have the option to accept or refuse
cookies, and know when a cookie is sent to your computer. By managing your browser settings,
you can control how cookies are used. However, refusing cookies may limit your ability to use
some website features.
Web Beacons
To understand how our website is used, we utilize small image files called web beacons alongside
cookies. These web beacons track user activity and overall website traffic. While you cannot
directly disable web beacons, limiting cookies will also reduce their ability to gather data.
Working with Third-Party Service Providers
We may engage trusted third-party companies or individuals to:
Facilitate our services (e.g., website hosting, data analysis).
Provide specific services on our behalf (e.g., customer support).
Help us analyse how our service is used.
These third parties will have access to your personal information only to perform the tasks
assigned to them on our behalf. They are obligated by contract to keep your information
confidential and not use it for any other purpose.
Seeing Relevant Ads
We use your information to show you ads tailored to your interests. This means you’ll see
promotions for products you’ve browsed or services that might be relevant based on your online
activity.
Control Your Privacy
We respect your privacy. If you’d prefer not to see targeted ads, you can:
Manage Cookies: Most browsers allow you to block tracking cookies. Check your
browser’s settings for instructions.
Keeping Your Information Secure
We understand that the security of your personal information is paramount. That’s why we take
data protection very seriously and implement robust security measures to safeguard your trust. We
employ commercially accepted industry standards, including encryption technologies, access
controls, and regular security audits to prevent unauthorized access, disclosure, alteration, or
destruction of your data.
However, it’s important to acknowledge that no security system is full proof. Therefore, we
continuously monitor and update our security practices to stay ahead of evolving threats.
Additionally, we encourage you to be vigilant about your own information security by using strong
passwords and being cautious about the information you share online.
It is important to note, that we cannot be held responsible for any loss of data due to circumstances
outside of our reasonable control, such as unforeseeable security breaches or events beyond our
control. We will, however, take all reasonable steps to mitigate such risks and inform you promptly
in the event of any security incident.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not
responsible for the privacy practices of these sites. We encourage you to review the privacy
policies of any website you visit outside of the Valve Spec’s website.
Updates to this Privacy Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy
on our website. The changes are effective immediately upon posting.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us on any of the
following:
Email: info@valvespec.co.za
Phone: 031 569 6325
Unit 10, 2 Corobrik Road
Riverhorse Valley
Durban, South Africa.
Last Updated: 11 October 2024
